Elements Of An Apology

Another gem from Seth Godin which I just had to share… “The disappointing thing is that most people and organizations that take the time to apologize intentionally express neither compassion nor contrition. If you can’t do this, hardly worth bothering. But it is worth bothering, because you’re a human. And …

Disability ? What’s that ?

For many years now, my personal email’s signature has carried my most favourite quote by Scott Hamilton – “The only disability in life is a bad attitude.” If there is anything in this world that could reinforce what Scott Hamilton said, it would be this video that I stumbled upon …