Our IT Support Services
We provide all types of IT Support Services to our clients, which include on-site as well as remote support. We also provide an excellent and customized help-desk solution for small organizations.
Overnight Services
We specialize in providing Overnight* Maintenance & Repair Services to Healthcare, Education and other sectors where daytime downtime of systems may interfere with the daily operation.*Terms & Conditions Applicable.
Customized Helpdesk Solution
Whether you have a back-end support team or a sales team handling customer support, we have the perfect Helpdesk Solution that can be customized as per your organization’s requirements. Based on an open-source ticketing system, it can help not only to boost the efficiency of your teams, it can also assist to integrate different departments on the platform for a seamless experience.
Remote Support
Not every problem with the systems requires a visit to the client premises. We are fully geared up to provide remote support to our clients as and when the need arises. With the use of remote access applications like Teamviewer, Putty and Anydesk etc, it is possible to carry out most of the diagnostics and provide a resolution to the issue.
Windows & Software Troubleshooting
We are experts at diagnosing issues with Operating Systems. A lot of the times, systems can slow down or malfunction, leading to loss of productivity. Computer troubleshooting requires a lot of patience and elimination of possible causes. Above all, it needs a lot of experience. We not only assist in diagnosing the issues, but also advise the users on measures to be taken to avoid future recurrence of the issue.
Convert Old Computer To Linux
Don’t discard that old desktop or laptop yet. It may still have a lot of useful life left – you just don’t know it. With older versions of Windows no longer being supported, you may be considering discarding your older machine which can no longer handle Windows 10. However, there are many variants of Linux which work perfectly well on an older machine, good enough for everyday office work and web surfing.Needless to say that you also contribute to a greener environment.
Responsive Web Design
Premium quality web design and hosting services to help you create YOUR Brand Identity And Presence. We create highly responsive websites that work well on any device, be it Desktops, Laptops, Tablets or Mobiles.
Virus Scanning & Removal
Computer Systems are prone to viruses. The only way to avoid being infected by Malware or a Virus is to ensure that the systems are always protected and anti-virus software is always up to date. Nevertheless, systems still do get infected despite the best efforts of the user. We can help to diagnose, scan and remove the virus and in keeping your computer protected at all times.
Data Backup & Recovery
There is a famous saying in the IT industry – “If you are not backing up your data regularly, you are only leasing it from fate.” Data is sacred and we understand how valuable it can be. Data loss can happen at any time. It could happen due to accidental deletion, or it could happen due to hard-disk failure. In the unfortunate event of losing your data, we can also assist you in recovering it. However, it is said that prevention is better than a cure, and we can help you set up a backup service, or back up your important data for you.
Customized Desktop Assembly
Why buy a desktop which may not meet your requirements? Let us know what you need, and we can help to put together a machine that is just right for you. Apart from being more economical, the warranty on an assembled machine is way better than the warranty on a ready-made machine. While most pre-assembled machines have a standard fixed-duration warranty, an assembled desktop gives you the advantage of a separate warranty on each component and some of the components may carry a warranty of up to three years.
“To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.”
– Don Alden Adams
Need More Info? Get In Touch today!
Should you have any queries, or should you require a quote from our side for any customized requirement, please do not hesitate to contact us right away.